At NSDM ONLINE TRADING PRIVATE LIMITED (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our e-commerce platform.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of data to enhance your shopping experience:
a. Personal Information:
When you create an account, place an order, or subscribe to our communications, we collect:
Full name
Email address
Phone number
Shipping and billing addresses
Payment details (processed securely)
b. Order Information:
Includes details of your purchases, order history, shipping preferences, and transaction records.
c. Technical Data:
Such as your IP address, browser type, device type, and time zone to help optimize website performance.
d. Usage Data:
Information on how you navigate our website, including page visits, clicks, and time spent on the platform.
e. Cookies and Tracking Technologies:
We use cookies to remember your preferences, manage your cart, and collect website analytics.
2. How We Use Your Information
Your data is used for purposes including but not limited to:
Order Processing: To process and ship your orders, and provide delivery updates.
Customer Support: To handle inquiries, returns, and exchanges.
Website Improvement: To enhance site performance and user experience.
Marketing (with consent): To send you offers, product launches, and recommendations based on your activity.
Fraud Prevention: To safeguard against unauthorized or fraudulent transactions.
3. Sharing Your Information
We only share your data under these circumstances:
Service Providers: With trusted third parties who assist in payment processing, order fulfillment, logistics, marketing, or web hosting.
Payment Processors: Your financial data is handled securely by verified third-party processors. We do not store your full payment details.
Legal Obligations: When required by law or to comply with legal processes.
Business Transfers: In the event of a merger or acquisition, your data may be transferred as part of business assets.
4. Data Security
We implement industry-standard security protocols to protect your information. While we strive to safeguard your data, no method of transmission or storage is completely secure.
5. Data Retention
We retain your information only as long as necessary to:
Fulfill the purpose it was collected for
Comply with legal requirements
Examples:
Personal account data is retained while your account is active
Usage data may be retained for 7–21 days for analysis purposes
After the retention period, we securely delete or anonymize the data.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal data
Correct inaccurate or outdated information
Delete your data
Object to marketing communications
Transfer your data to another service provider
To exercise any of these rights, contact us using the details in Section 11.
7. Cookies
We use cookies to:
Save your cart
Remember login sessions
Personalize shopping experiences
Collect analytics for performance improvements
You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., shipping providers, payment gateways). We are not responsible for their content or privacy practices. Please review their policies separately.
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect data from minors. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our operations or legal requirements. Updates will be posted here, with the revised Effective Date shown at the top. We recommend reviewing this page periodically.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
📍 NSDM ONLINE TRADING PRIVATE LIMITED
104 A I3 F/F JAINATOWER,
DISTT CENTRE JANAKPURI,
NEW DELHI, WEST DELHI,
DELHI, 110058
📧 Email: support@shopculture.in